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Technical Support Request
First name
*
Last name
*
Company name
*
Email
*
Phone
*
Which Service is not working:
On-Hold Marketing
Overhead Music/Announcements
Both
Which On-Hold Marketing Equipment are you using?
Briefly describe the type of Technical Support issue you are experiencing.
Please check the following Tech Support suggestions prior to speaking with our team:
Power - Turn the player off for a few seconds then turn it back on.
Internet - Ensure the player is still connected to the Internet.
Audio Cable - Be sure the audio cable is connected to both the player & phone system.
Audio - Plug the provided earbuds into the player to ensure audio is playing.
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